Dear Valued Partners & Clients,
we deeply understand that business continuity is crucial for your success, even during important festivals. Therefore, we are proud to announce our "Spring Festival Non-Stop Service" initiative. From January 20 to February 20, 2026 (covering the entire Spring Festival holiday period), our core business operations will remain fully operational to support your business needs without interruption.
During the holiday season, you can still enjoy the following premium services as usual:
- Customer Support: Our professional customer service team will be available 24/7 via online chat, email, and phone. Whether you have questions about order status, artificial trees information, or after-sales service, we will respond to your inquiries promptly and provide effective solutions.
- Trade Assurance Protection: Your transactions remain fully protected by Trade Assurance service. We guarantee that your payments are secure, and your orders will be fulfilled as per the agreed terms, giving you complete peace of mind during the holiday season.
- Exclusive Festival Offers: To celebrate the Spring Festival and reward your long-term trust, we have launched a series of exclusive promotions for our valued partners. Enjoy preferential pricing, reduced shipping fees, and additional discounts on bulk orders. Contact your dedicated business manager to learn more about these limited-time offers.
As a global leader in cross-border e-commerce, we are committed to providing reliable, efficient, and high-quality services to support your business growth 365 days a year. The Spring Festival is a time for reunion and celebration, but we also recognize that your business cannot afford to pause. That's why we stand with you during this special period, ensuring that your operations run smoothly and your opportunities are not missed.
We would like to take this opportunity to express our sincere gratitude for your continued trust and support over the years. Your success is our greatest motivation. We look forward to continuing our fruitful cooperation in the Year of the Horse and achieving greater milestones together.
Wishing you and your family a happy and prosperous Spring Festival! May the Year of the Horse bring you good luck, wealth, and endless opportunities!
Best regards,
Lily
Contact Information: lily@oceanharvestarts.com|+86 18676729718
www.ohartsfauxplants.com
Dongguan Ocean Harvest Arts & Crafts Co., Ltd.
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